Thanksgiving is an American holiday, but it is based on the Biblical idea of thanking God. We thank God for His many blessings in our lives. We thank God for His mercy and His love. And we thank God for His marvelous grace, which covers our multitude of sins.

As you approach this Thanksgiving, be sure to thank the members of your staff, who ensure that the Church functions as an organization. They not be perfect, but they show their dedication and commitment by coming to work each day to help the Church. Let them know that they are appreciated, and you will be investing in good will which will last well into the new year.

This author has served in Churches, both big and small. It is all to easy to leave people on staff feeling under-appreciated along with being over-worked. The two are a bad combination. You may not be able to change the workload, but you can always express appreciation for their efforts. From the least of these to the most, thank them for their efforts.

Do you allow your staff to install and upgrade software? Most organizations do, since it is easier to make the users a Local Admin on the computers they use everyday. However, it is more secure to control the software that goes on a computer from a central, authorized source. That way, the chance of installing malware goes way down.

Does your staff use Macbooks? The Mac Operating System that runs on the Macbook (currently Mojave or version 10.15) is well supported by Apple. Many users find it easy to use and intuitive. This can be a blessing to your ministry staff. However, you have to provide support for Macbooks on your office LAN.

There was a time when supporting Macs was difficult. These days, a lot of hardware – i.e. routers and other network equipment – comes with support for both Windows and Macs. This makes it easy to support both on the same network. With Windows 10, Microsoft made this even easier.

Your Church no doubt has a Local Area Network (LAN). This comes with setting up an Internet connection. The portion of that system that comes from the Modem to your computers is the LAN. It can be wired (using Ethernet) or unwired (using WiFi). It is the last leg of the technology that you use to connect. If you have exposed your WiFi to the congregation, then they are all using your LAN.

Given the public nature of a WiFi connection, you should monitor the traffic. You don’t want a drive-by hacker to use your Internet connection to send SPAM (or something worse)! If you suspect a problem, you can always block the WiFi connection while you sort things out. Your Modem should have a administration access (inspect the device for tips on how to access it.) You can log in and see a lot of details about traffic and configuration settings and versions etc. Don’t change any configuration setting unless you’re sure it needs to be changed. Do look for ways to monitor the traffic. You can restrict it in many ways. The most restrictive is to only allow certain devices to use the network. The least restrictive is to allow all devices to use the network. You can block devices that cause a problem. You want to monitor usage to identify any devices that are abusing the network and block them.

A lot of Churches now have an electronic sign out front on the lawn that greets passersby and visitors. What does your sign say about your Church? It is a great way to set a first impression for someone new to the area as they drive by. Does it leave them laughing because of a funny one liner? Does it inform them about Worship Times? Does it help them figure out the ministries of the Church? Does it invite them to come and join us for Sunday Worship? These are all questions that a sign should answer. And the beauty about it is that these systems can communicate many lines, images, and even videos. Make sure your Church sign meets the needs of the Church to be a Welcoming Place.

Virtual Servers are a great opportunity for economizing the Church Web Hosting budget. One physical web server can serve up all of the Church’s web sites. This reduces the cost considerably.

The key to using this technology is realizing that you can map any domain to any web server. You just need a separate sub-directory for each domain. And you may need a separate database to hold the data. But one physical machine can easily handle multiple web sites. Talk to your web hosting company to see if you can consolidate those separate web sites into one on a virtualized server.

Who should have permission to send an eMail message to the whole staff? Seems like that would be a very dangerous thing. They should reserved for messages that everyone on the staff is concerned with. They should not be trivia that will just clutter up the inbox of staff members who have no interest.

In the past, we might have just automatically added every new staff person to the All Hands Email List. That way, the Sr Pastor could always reach all of the staff. But times have changed, and that kind of an email blast is not acceptable anymore. Better to let people manage their eMail preferences. They can choose to get eMails to various mailing lists that the Church maintains. That way, no one gets offended (for long, at least.) And everyone has control over their inbox.

The Church is a unique organization in that it has one priority:

To Proclaim that Jesus Christ is Lord

All other considerations are secondary to this. That doesn’t mean that the Church doesn’t need other priorities, only that they have to be secondary to this one.

The Technical Ministry of the Church needs to keep this one priority in mind. All activities, especially worship, should be about this proclamation. The Goal of Technical Ministry is to enhance that proclamation, not detract from it. All of the equipment, technical services, program licenses, software should be evaluated by a simple rule:

Does this enhance the Proclamation of the Gospel?

If the answer is Yes, then by all means continue to use the technology. When the answer comes up No, then it is time to reflect and reconsider. The technology might be the latest, newest or hot in the market; but if it doesn’t enhance the proclamation, then it is useless in the Church.

Spring is a good time to review your software needs and capabilities. No doubt you have some software packages or services that have fallen into disuse. Feel free to get rid of them. By deleting them, you save disk space and make your computer systems run more efficiently. But do a survey of staff and users first to make sure nobody is really using them. It doesn’t do to delete a package or service and surprise somebody. They were expecting it to be there, but now it’s not!

Churches also need to renew licenses on an annual basis. The expense should be covered by a budget item. Keeping software packages and services up to date is good stewardship, for it heads off problems down the road. Pick a time when you know the computers are unused. (Sunday mornings are a bad choice, for what if you have a glitch in the upgrade process? There isn’t time to really resolve that when worship is about to start and the system has to be in working order!) So the best practice is to Turn Off Automatic Updates on presentation systems! That way, you don’t get a prompt on the big screen to enter your password or license! The worship team will appreciate that you did that. But that means that you have to schedule time for updates; just do it at a time when you don’t have an event about to happen in the sanctuary. That way, the computer systems stay up to date, the backups get done, and the systems are protected from known security threats in old software.

It is hard to believe, but this blog is 10 years old and counting! I have been involved with ministry and technology for a long time. I have sought to document my experience with various aspects and topics about that involvement here, so that you can gain from it. Topics have ranged from Information Technology to how to Welcome Visitors. I hope that you have found these pages of interest.

I am both a man of grace and an optimist. I believe in Christ, and I know that He guides my steps. And I look forward to the future with Hope and Grace. May we all be found in Heaven one day. If that happens within the next 10 years, then Hallelujah! If not, then I’ll keep blogging about it until we do.

May God grant you grace and mercy this day!

Traditionally, the Ash Wednesday service comes with an emphasis on repentance and silence. Why be silent? Why not have someone reading scriptures during the imposition of the ashes? That way, those still in their pews will have something to focus on as they pray.

Many Churches hold an Ash Wednesday service. It marks the beginning of Lent, which is traditionally symbolized by the color purple. During this service, people are reminded of their need for repentance. The ashes are traditionally taken from burning the Christmas Tree. The imposition of the ashes is a reminder that we are all mortal and in need of Christ’s forgiveness and grace.

Churches get first time visitors. Some of those go on to join. What keeps them from just jumping in and getting involved? Seems like there are a few walls that should come down if you want new member involvement:

• Signage in the Church
• Openness of classes to add new members
• Opportunities for participating in regular events
• Welcome

A lot of Churches have managed the last item on this list – i.e. to be a welcoming congregation. They take time during worship to “turn to your neighbor and welcome them.” They act friendly to visitors. They provide great information in the bulletin and brochures on various ministries. They have a great web site with pages dedicated to new comers. It is the other items that prove to be impediments.

Newcomers don’t know their way around the Church building, so signage is important. Can you walk in without any prior knowledge of the building’s layout and find the sanctuary? What about the worship space for early services? What about the bathrooms? Are they hidden down a hall and out of sight? Are people inviting visitors to their small groups? Or do the small groups just meet off by themselves? The web site should list regular events on a calendar, with times and places. Or do they just appear as names (since everyone who goes already knows where and when they meet)?

I have been a new Church member many times, and I have seen good and bad examples of these items. I’m well motivated to join and jump in quickly, but I wonder about those who aren’t so well motivated. They need encouragement, plenty of information, and patient followup as they come on board. The result will be active members of the Church who worship and serve on a weekly basis.

How do people find a new Church? People move when they get a new job or they have family needs that come up. If they have been going to Church, then they naturally start shopping for a new Church home. Your Church should make that an easy process, not an impossible one! But how do you advertise in the Church Market?

One approach is to make sure you have a dynamic, inviting web site. Another is to be sure you have easy to find social media sites. You should integrate the two together, so people can find your social media sites from your primary web site. Be sure it is easy to find the primary Church site from the social media sites as well! That is usually the first place people will look, but it is not the last.

Another approach is through the mail. Send out a flyer when you are advertising a special event like the Christmas Cantata. You can also add newspaper and radio spots. Or how about door to door canvassing to invite people to come. You never know when you are going to find someone that is Church Shopping.

Thanksgiving is a time to give thanks. The technical ministry of the Church can help us identify all of the ways that we are thankful to God. I have seen preachers run through their ABC list of thankful things. Here is a list of my own:

• For being with us times of Catastrophe
• For helping us through economic crisis
• For healing our children when seriously ill
• For reminding us that God reigns when we forget
• For blessing us with life itself

What if your Church had a web poll where people could identify one way that they were thankful this year? You could then publish the resulting list on Thanksgiving Sunday. People would probably marvel at the results. It would be one way to collectively give thanks for God’s blessings this year.

Most Churches reach out to the homeless during November. This might take the form of feeding the homeless during Thanksgiving week. In the news is one Church that got into trouble for the homeless ministry. The Church provided a weekly meal to the homeless in their area, but the neighbors objected to the homeless being attracted to their neighborhood. The neighborhood got the Church’s permit from the city revoked. An argument ensued between the neighborhood and the Church. How do you balance the Ministry of the Church to the homeless with the need for security in the surrounding neighborhood?

Jesus said that the “poor you will always have with you” (MAT 26:11 NIV). There will always be some who are rich and some who are poor. The Church needs to reach out to the poor. Most Churches have some sort of security system – even a close by member that gets a call when some alarm fires off. You can always tighten up the security with web cameras and sensors. But how does that enhance your ministry to the homeless. How about taking off one Sunday from worship to reach out into the community. You can take hot coffee and donuts to the homeless on the streets at the city park. Or you can go door to door to invite people to Church during the 11:00 AM hour. (The people who are at home then are obviously not regular Church attenders.) Or you can pray along the streets and byways for the city. All of these remind us that the Church gathers on Sundays, but reaches out to the community during the week.

What are some innovative ways that your Church can go beyond the 4 walls and reach out to the Homeless this Thanksgiving?

Most Churches have an offering during the worship service. It is another way we glorify God, by giving to support the ministry of the Church. However, what do you put on the screen during the offering? In many Churches, the choir sings an offertory; other Churches have he musicians play an inspirational song. I have put up a slid with an offering plate that included checks and cash – a subtle suggestion to give. But that seems a little like strong-arming people into only giving money.

Recently in worship I saw a slideshow during the offering time. In it, there was a slide for every ministry of the Church. The idea was to celebrate all of the ways that God is putting your offering to work in the ministry of the Church. Why not let those slides also show ways people can give of their time as well as treasure? It should be inviting and winsome, not desperate calls to help some ministry before it collapses. But the slides can also show the joy of giving – in the faces of children who are having fun learning about Christ in VBS. Or how about the smiling faces of people that have been touched by the short term mission team. Or how about the joy of neighbors being helped in time of crisis.

The idea is to make the offering time more than just money to support the budget of the Church. It should present opportunities to the congregation to volunteer. It should present opportunities to serve in the various ministries of the Church. And I would suggest that the slide show should have a timeliness to it. So you would put up the slides about the Church Bazaar first in the weeks leading up to the Bazaar. That way, it becomes a way to enlist more participation by volunteers.

I have seen Churches where the offering was a time of celebration. And I have seen Churches where it was a distraction to worship – a necessary collection from the rich to keep the doors open. At it’s best, the offering should be a time to worship, to celebrate all of the good that God is doing through us, to praise God for life itself!

We live in a time of amazing access to great images. Who isn’t inspired by a mountain vista? Or how about a scene from a sandy beach? Or how about smiling children at play? Or pictures of the stars? Worship should take advantage of these inspiring images to bring God’s creation to mind. And careful selection can add to the power of the Word.

One approach to using Inspirational Images is as backgrounds for lyrics. Most presentation programs make this easy to do. You just drop a background image on the first slide and it will be there for the whole song. You can even have different backgrounds for verses and choruses. Or you can even use video loops to provide a moving background. Some tips to follow:

• Read through the lyrics of the song, to get the gist of the ideas included. Then, you’ll be picking images that match.
• Search in your own library, then online for images that match those ideas. You may already have an image that fits!
• If you can’t find an image, make one. It can be as simple as a large heading, or as complex as your own artwork.
• Be mindful that some images are copyrighted. If so, then be sure to get the copyright holder’s permission before publicly displaying it.

Adding Inspiration Images to the sermon can enhance the spoken Word in new ways. Why not show the congregation the Bible place you are talking about? Or use a still frame from a movie that most people have seen to make a point about Christ. These images can make a point with greater clarity – remember the old adage about a picture being worth a 1,000 words! I used to have a book entitled “1,000 Bible Illustrations.” It consisted of short paragraphs of text making various points, with an index in the back. The idea was to add the illustration to your sermon or teaching to clarify it. A carefully chosen image can do the same thing. And people will remember the image long after the sermon was preached. Or better yet, include it in the bulletin or sermon notes AND use it in the sermon. That way, you drive your points home!

The above image was taken by the author in Cades Cove on September 9, 2017, and is hereby released to the public domain. Feel free to use it any way you like.

The Church Staff needs pastoral care just like any Church member. But how do you take care of the needs of the Technical Team? It can be difficult for a pastor, trained in spiritual matters, to understand and empathize with technicians, trained in technology. However, the needs of people are universal. They need to know that they are appreciated. They need support when they are emotionally challenged by life events. And they need understanding when they struggle with the challenges they face. A great pastor will be able to help people in all walks of life.

So after the next awesome Sunday Service, be sure to thank the technical volunteers who helped make it happen. They typically don’t like attention, because that usually comes when something goes wrong. And it can be negative at times. People will criticize anything that goes awry during the service. However, those volunteers need to know that they are appreciated. And without them, worship would be a far different experience. So appreciate them.

What should we do about everyone having cell phones in Church? Have you heard anyone saying that? It’s a modern day invention, and some people are very attached to their mobile device. They depend upon it every day. They use it at work, school. Well, why not use it at Church?

Some might complain that the mobile device is a distraction during worship. It certainly would be annoying if someone let their cell phone ring during the sermon – or worse yet, took a phone call! However, most people know better than that. (You might add a slide to your pre-service roll to remind them if this becomes a problem.) But sometimes people will look at their cell phones, rather than the preacher. Maybe that’s not such a bad thing.

You should consider ways to encourage people to use their mobile device to engage more with the sermon. Let people look up the Bible verse that you just referenced. “If you’ve got your Bible or your cell phone, look up ….” And be sure to encourage them to check out the context later. All too often, there is only time to read a few verses. However, every verse has a context that adds a great deal to its meaning. With modern day Bible apps, people can easily mark a verse for further reading, and that only encourages more Bible study – a great thing. Or ask people to get on social media and let their friends know about the message, as in the movie “God Is Not Dead.”

Being distracted in worship is nothing new. It goes back to Eutychus in Acts 20. However, instead of fighting the mobile devices that people depend upon, we should leverage them to get people more engaged.

There are a number of security headaches out there waiting to strike your Church. Malware, Viruses, Trojans, Worms, Ransomware, etc. How can you possibly keep on top of all of the threats? Obviously, you need to get good Anti-Virus software and let it run automatically. It will update it’s database of known viruses periodically and scan your computer automatically, looking for threats. You also need to establish good internet habits. If something looks phishy – it probably is, so avoid it! Here are some additional security tips for your staff:

• Check those links in the email message to be sure they are legitimate before you click or download anything from them. Typically, you can hover over them to see the actual address in your status bar at the bottom. If the domain doesn’t match the exact domain that you were expecting, then you know it is bogus!
  1. For example, the email might purport to be from FedEx.com with an urgent message about your order.
  2. However, when you hover over the link, you notice that it will really take you to fedex_com1234.com.
  3. The destination for the link is bogus, and probably contains malware which will automatically download to your computer.
• If you get an email asking you to do something immediately like transferring money, verify it with the person that supposedly sent it. All it takes is a quick phone call to avoid making a costly mistake!
• If you get an email from someone asking for a password, don’t reply with it. Rather, pick another communication channel to tell it them. You can call them and spell it over the phone, or text it to their cell phone with no references. You can be sure that anyone hacking your email server will take note of an email requesting a password and read the following response. And that just gave away the keys to the account!

Finally, be sure you make regular backups. If your system is compromised, they give you a way to recover. And be sure the backups are valid. You should be able to load a specific file back in from the backup and get the exact file contents.

Churches survive on donations. And sometimes, people will be moved to donate technical equipment. I’ve seen cases where people wanted to donate a big screen TV, or an old cell phone, or an old computer. What do you do in a situation like this?

First, always respect the giver. You may have a use for the equipment right now, or in the future. Don’t let a knee-jerk reaction result in you disrespecting the giver. God moved on their heart, getting them to give the gift. Accept it graciously. Then tomorrow you can look it over, try it out, and see how much use it will be. If it turns out to be something you can use, then make use of it immediately. If it needs some work, maybe even repair, then consider fixing it yourself. (Lots of times, someone on the Technical Ministry team will know how to repair it – they just need the parts.) If it doesn’t work and would be too expensive to repair, then quietly junk it. (Sometimes the cost of the parts will exceed the price of a new one, so it is too expensive.)

Second, followup on the gift by informing the Church Treasurer. They’ll want to make a note of the gift, and send a thank you to the person who donated it to the Church. They may ask you for a valuation, so they can give the donor a tax deduction. If so, then estimate the value based on the current market. (There are plenty of online selling sites that will give you an idea.) It may have been really expensive when it was first new.

Finally, unless the giver specified that it was to be kept discrete, let others know about the gift. You could put a thank you in the quarterly newsletter for all the technical equipment donations. And you could add to that any other needs, like a new audio cable for the band. There are lots of items like this that wear out over time. While they don’t cost much, they do have to be replaced. Why not enlist the Church members to donate? All too often, the Technical Team just buys what’s needed out of their own pocket. This way, you can share the cost with others willing to give.

Many software providers are moving to the Cloud Computing model – i.e. the Internet. By providing SAAS (Software As A Service), these providers are solving problems for their customers that previously were expensive and resource intensive. For example, what happens when traffic on your website grows exponentially during your revival? The budget priced web hosting service you signed up for gets overloaded – maybe even crashes. That is the worst possible time for a crash, and the Church is left with a black eye when it comes to pulling off the revival. However, it doesn’t have to be that way.

With the cloud computing model, the web site can automatically expand in capacity to handle the increased demand. At the data center, they will simple spin up another server, or as many as required, to handle the demand. This all happens transparently to the Church staff. The Cloud just gets a little bigger. And after the Revival is over, the cloud can shrink back to normal size. You may notice the bump in web traffic demand, but it isn’t a crisis. Perhaps more Churches need to take advantage of the flexibility and performance available in the cloud.

How do you keep track of all of the technical gear that the Church uses? There is a tendency for technology to “sprout wings and walk away.” By that, I don’t mean outright theft. More likely, Fred borrowed it and just forgot to bring it back to the Church 6 months ago. All Fred really needs is a gentle reminder. But therein lies the problem. How do you ensure that the reminder gets made?

Technical gear that gets used every Sunday should always remain in place in the Church. If it is borrowed, say, for an outside event, it should be returned at the end of that event. You’ll want to be sure everyone on the Technical Ministry team understands that policy. And it should not just be dropped off at the door. It should be reinstalled in the Technical room and verified to be ready to work on Sunday morning. I can not emphasize that point enough. All technical gear should be returned in working order and reinstalled in the technical rack and verified to work. Otherwise, you are just setting a land mine for the Technical Ministry team on Sunday. No one likes to come in and find things in disarray or not working – least of all volunteers. They may be glad to fix it, but the problem is time. Right before the service is not the time to reinstall that video gear. (It should be reinstalled when it is returned to the Church.) By making sure the people who borrowed it know that they are responsible for reinstalling and verifying it when they bring it back, you can avoid headaches on Sunday morning. If you have a concern about whether someone will do this, arrange to meet them at the Church when they bring the gear back and work together to get it back in working order. It may mean a late night on Saturday, but it will pay off with less hassle and embarassment on Sunday morning.

The Church doesn’t need a formal inventory control system. It does need an informal list of technical gear for insurance purposes. And the accountant should know about every purchase or gift of technology, in case it has to be replaced. Usually, the Technical Team knows the gear that they use. (I have given more than one item to my Church to enable some new technical capability.) And the Technical Team or IT Support should take care of maintenance of computers and the like. That way, all of the technical gear stays up to date and gets used effectively in the ministry of the Church.

A lot of Church staff struggle with technology. They are working in the Church because they are “people” oriented, not “information” oriented. That is what makes them personable, and helps them be effective with the people who are hurting. So how do you support these non-technical users?

The goal of any technology is to enable people to use it. The best technology in the world will sit idle if the users don’t know how to use it. So first of all, you want to provide hands on training, preferable one on one, to new users. It doesn’t have to be very formal. I’ve done one-on-one training with senior pastors. It just takes a little patience and understanding. Don’t try to do too much in one sitting. Focus on useful technical skills that they can make use of immediately. Teach them how to do it, then let them step through it themselves. There is no substitute for hands on learning when it comes to technology. And do it several times, at their pace. If they make a mistake – which is likely – gently correct the mistake and go on. Then go back through the process to ensure that they get it right at least once. By being gracious and patient, you can help them master a little skill that will enable them to be more effective.

Way back when, senior pastors had secretaries who did all of the typing. (I once had an executive secretary who was excellent, and knew everyone, and where to find everything. It made starting out a whole lot easier in that Church.) But those days are long gone. Everyone on the staff should do their own keyboarding. They should be trained on using the web site to update their area of ministry pages. And they should contribute ideas, pictures, logos, videos, sound tracks to the process of planning worship. That way, the Church is able to communicate more effectively. The technology really does make all of this easy, so take advantage of it!

How long is the walk from the parking lot to your main entrance? Most Churches have an impressive front, to honor God and identify them as a Church. But that can mean that there is a long walk from the parking slot to that impressive entrance. For most people, this is a minor incovenience; but for those who are sick or frail, this can mean that they stop going to Church.

Of course, we have handicapped parking for these people, you say. But not everyone has a handicapped parking tag. Be sure to put your Visitor Parking area up close to the Church, so people that are elderly can take advantage of this to come as visitors. You might also ensure that people can find out about this on your website. There is a whole list of things that you can do to make your website fully accessible and easy to navigate.